Find NSW Government rebates and vouchers that are relevant to you. They range from gas rebate, toll relief to family tax benefits.

Eligible households in NSW can get a one-off bill relief payment of up to $500 in the 2023–24 financial year.

To get the bill relief payment in NSW you must have an eligible Commonwealth concession card or payment, receive the Family Tax Benefit A and/or B, or have an eligible medical condition.

The No Interest Loan Schemes (NILS) program helps people on low-income by providing interest free loans for essential items and services.

If you have unpaid bills and a debt collector (sometimes called a “mercantile agent”) contacts you, call the National Debt Helpline on 1800 007 007 for free advice or Energy & Water Ombudsman NSW (EWON). For more information contact the Financial Rights Legal Centre.

If you receive a pension, you may qualify for a rebate on your water bill from your water supplier. Rebates are applied to each bill.

EAPA vouchers can help you pay for your current residential electricity or gas bills if you’re in a short-term financial crisis or emergency.

If you need food relief support, review the Low Cost and Free Meals Directory of local organisations in the Fairfield area that provide meals, hampers and community pantry.

There is a range of support available if you’re having problems paying your energy and water bills. Always speak to your provider first if you’re struggling. They all offer customer assistance programs and has a legal obligation to offer a financial hardship payment plan.